Commercial Terms

Scope of Services

These Commercial Terms govern the provision of custom printed floral products, as well as services directly related thereto, supplied by Flowers Talking to business clients within the United Kingdom.

Orders and Confirmation

Flowers Talking provides the custom printing of fresh roses and selected floral products based on client approved artwork, text, branding or design specifications.

All products are made to order in accordance with written confirmation of the agreed specifications.

Pricing and Payment

Pricing is agreed per project and confirmed in writing. Payment terms are defined within each confirmed order. Production timelines commence upon receipt of agreed payment.

Delivery and Risk Transfer

Flowers Talking shall not be liable for any delay or failure to perform resulting from circumstances beyond its reasonable control, including but not limited to third-party carriers, weather conditions, supply chain disruptions or force majeure events.

Product Nature

Our products are created using fresh, natural flowers. As with all natural materials, slight variations in size, shade and form are part of their character and do not constitute a defect.

Intellectual Property

All artwork remains the intellectual property of the client unless otherwise agreed in writing. Flowers Talking retains the right to photograph completed work for portfolio purposes unless confidentiality is contractually agreed.

The Client warrants that it holds all necessary rights, licences and permissions for any artwork, logo or material supplied for printing, and shall indemnify Flowers Talking against any third-party claims arising from infringement.

Liability

Nothing in these Commercial Terms shall limit or exclude liability for death or personal injury caused by negligence, or any other liability which cannot be lawfully excluded under applicable law.

Flowers Talking’s total liability in respect of any confirmed order shall be limited to the invoiced value of that order.
Responsibility for the products transfers to the client upon delivery or collection.
As our products are natural, fresh floral items, appropriate handling and storage are essential. Care guidance is provided at the time of delivery.
Flowers Talking accepts no liability for deterioration, damage or alteration occurring after transfer of responsibility, including improper storage, environmental exposure or modification by third parties.

Governing Law

These Commercial Terms are governed by the laws of England and Wales.

Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.