1. About These Terms

These Website Terms of Use govern access to and use of the Flowers Talking website at:

www.flowerstalking.co.uk

These terms apply to all visitors and users of the website.

By accessing, browsing or using this website, you confirm that you accept these terms and agree to comply with them. If you do not agree to these terms, you must not use the website.

These Website Terms apply only to the use of the website. The supply of products, samples or services by Flowers Talking is governed separately by our Commercial Terms and, where applicable, a written quotation, order confirmation or project agreement.

2. About Flowers Talking

Flowers Talking is a UK-based business specialising in bespoke printed roses for professional clients, events, weddings, hospitality, corporate occasions, ceremonies, memorial services and private-client projects.

In these terms, references to “Flowers Talking”, “we”, “us” or “our” refer to the business operating the Flowers Talking website and services.

Website: www.flowerstalking.co.uk
Email: info@flowerstalking.co.uk

Business location: United Kingdom

3. Purpose of the Website

The website is provided to:

• introduce Flowers Talking and its specialist services;

• present examples of printed rose concepts and potential applications;

• provide information about professional collaborations;

• allow prospective clients and professional partners to contact us;

• allow eligible professional users to submit bespoke sample requests; and

• provide access to relevant legal, privacy and commercial information.

The website is intended primarily for professional, commercial and adult users.

4. Website Content Is Not a Binding Offer

Information displayed on this website is provided for general information and presentation purposes only.

Nothing on the website constitutes:

• a binding quotation;

• acceptance of an order;

• confirmation of product availability;

• a contractual commitment;

• a guarantee that a sample will be supplied;

• a guarantee that a particular rose variety, colour or specification will be available; or

• an offer capable of automatic acceptance.

Submitting an enquiry, contact form or bespoke sample request does not create a contract and does not require Flowers Talking to accept a project, supply a sample, reserve production capacity or provide any product or service.

A contract is formed only when Flowers Talking issues or accepts a written order confirmation, project agreement or other written confirmation expressly approving the relevant project, and any required payment has been received.

5. Accuracy and Availability of Information

Flowers Talking takes reasonable care to keep the website accurate, professional and current.

However:

• website content may be updated, changed or removed without notice;

• examples, photographs and descriptions may be illustrative;

• natural roses may vary in colour, shape, size, texture and appearance;

• screen and device settings may affect how colours appear;

• availability may change because flowers are seasonal, natural and perishable products; and

• technical, typographical or photographic errors may occasionally occur.

We do not guarantee that all website content will always be complete, current, accurate or suitable for a particular project.

Specific project requirements must be confirmed in writing before an order is accepted.

6. No Professional Advice

Website content is not intended to constitute legal, financial, tax, insurance, medical, horticultural, event-management or other professional advice.

You should obtain appropriate independent advice where necessary and should not rely exclusively on general website content when making significant business, legal, financial or operational decisions.

7. Enquiries and Bespoke Sample Requests

Any enquiry or bespoke sample request submitted through the website will be reviewed individually.

Submission does not guarantee:

• eligibility for a complimentary sample;

• acceptance of a proposed collaboration;

• availability of a requested rose, design or delivery date;

• approval of submitted wording or artwork; or

• acceptance of a future commercial order.

Flowers Talking may:

• request additional information;

• verify relevant professional or organisational information;

• refuse incomplete, unsuitable, misleading or unverifiable requests;

• decline a request without being required to provide detailed reasons; or

• withdraw a proposed sample arrangement before dispatch where reasonably necessary.

Information submitted through website forms must be accurate, current and not misleading.

8. Materials Submitted Through the Website

You may submit names, wording, messages, logos, artwork, photographs, symbols, reference material and other content where relevant to an enquiry or proposed project.

By submitting material, you confirm that:

• you own the material or have authority to provide and use it;

• the proposed use is lawful;

• the material does not infringe another person’s copyright, trade mark, privacy, confidentiality or other rights;

• the material is not defamatory, discriminatory, unlawful, threatening, obscene or misleading;

• any necessary permission or consent has been obtained; and

• personal data relating to another individual has been supplied lawfully.

You grant Flowers Talking a limited, non-exclusive, royalty-free permission to review, store, reproduce, resize, format or otherwise use the submitted material only as reasonably necessary to:

• respond to the enquiry;

• assess a sample request;

• prepare a quotation, design or proof;

• administer a proposed project; or

• fulfil a confirmed order in accordance with the applicable Commercial Terms.

This permission does not allow Flowers Talking to publish submitted materials for advertising, publicity, social media or portfolio purposes without prior written permission.

Flowers Talking may refuse, remove or delete submitted material that appears unlawful, inappropriate, unsafe or inconsistent with these terms.

You should retain your own copies of all important files and materials.

9. Intellectual Property Rights

Unless otherwise stated, all intellectual property rights in the website and its content are owned by, licensed to or lawfully used by Flowers Talking.

This includes, without limitation:

• the Flowers Talking name and branding;

• logos and visual identity;

• website design and layout;

• written content;

• product descriptions;

• original concepts and presentation;

• photographs and videos;

• graphics and illustrations;

• printed rose examples;

• design arrangements;

• downloadable materials; and

• databases and website structure.

All rights are reserved.

Access to the website does not transfer any ownership or intellectual property rights to the user.

10. Permitted Use

You may:

• view the website through a standard web browser;

• print or save a reasonable number of pages for your own personal or internal professional reference;

• share a normal link to the public website; and

• use information from the website solely to consider a genuine professional enquiry or collaboration with Flowers Talking.

Any copy made for permitted internal reference must retain applicable copyright, trade mark and proprietary notices.

11. Prohibited Use

Without prior written permission from Flowers Talking, you must not:

• copy, reproduce, republish or distribute substantial parts of the website;

• use website content for another commercial business or competing service;

• reproduce Flowers Talking designs, rose concepts or presentation methods;

• modify photographs, graphics, wording or branding and present them as your own;

• remove copyright, trade mark or ownership notices;

• sell, license or commercially exploit website content;

• use photographs or designs in advertising, catalogues, portfolios or social media;

• use automated systems to scrape, extract, harvest or systematically copy website content;

• use website content, images or designs to train, develop or operate an artificial-intelligence system without written permission;

• frame, mirror or reproduce the website on another website or platform;

• imply that Flowers Talking endorses, sponsors or is commercially connected with you without written approval;

• attempt to gain unauthorised access to the website, server, database or connected systems;

• introduce viruses, malware, malicious code or other harmful technology;

• interfere with the operation, availability or security of the website; or

• use the website for any unlawful, fraudulent, abusive or misleading purpose.

Unauthorised use may result in legal action and may be reported to an appropriate service provider, regulator or law-enforcement authority.

12. Flowers Talking Name and Branding

The Flowers Talking name, logo, visual identity and associated branding must not be used without prior written permission.

Nothing in these Website Terms grants a licence to use any Flowers Talking trade mark, business name, logo, branding, design or visual identity.

Permission to work with Flowers Talking on a particular project does not automatically permit the other party to publish the Flowers Talking name or logo.

Any approved use must comply with the scope, format and duration of the written permission provided.

13. Links to Other Websites

The website may contain links to third-party websites or services.

These links are provided for information or convenience only.

Flowers Talking:

• does not control third-party websites;

• does not necessarily endorse their content, products or services;

• does not guarantee their accuracy, security or availability; and

• is not responsible for loss or damage arising from their use.

Third-party websites are governed by their own terms, privacy notices and cookie policies.

You should review those documents before using an external website or providing personal information.

14. Links to the Flowers Talking Website

You may link to the public homepage of the Flowers Talking website in a fair and lawful manner, provided that the link:

• does not damage or exploit our reputation;

• does not suggest an association, approval or endorsement that does not exist;

• does not appear on an unlawful, misleading or inappropriate website; and

• does not reproduce or frame the Flowers Talking website.

Commercial, promotional, affiliate or advertising use of a link requires prior written permission.

Flowers Talking may withdraw linking permission at any time.

15. Website Availability

Flowers Talking aims to maintain a professional and accessible website but does not guarantee uninterrupted or error-free availability.

The website may become temporarily unavailable because of:

• maintenance;

• security updates;

• hosting or platform issues;

• technical faults;

• network failure;

• events beyond our reasonable control; or

• changes to the website or its services.

We may suspend, restrict, withdraw or modify all or part of the website without notice where reasonably necessary.

We are not required to maintain any particular page, feature, image, collection or item of content indefinitely.

16. Website Security

Flowers Talking takes reasonable steps to protect the website, but cannot guarantee that it will always be secure or free from viruses, malware or other harmful components.

You are responsible for:

• using appropriate security software;

• maintaining secure devices and internet connections;

• protecting your own systems and data; and

• avoiding suspicious links, files or communications.

You must not knowingly introduce malicious or technologically harmful material or attempt to test, bypass or compromise website security without express written authorisation.

17. Limitation of Responsibility

The website is made available free of charge.

To the fullest extent permitted by law, Flowers Talking excludes warranties, conditions and representations that may otherwise apply to the website or its general content.

Flowers Talking will not be responsible for loss or damage arising solely from:

• reliance on general or illustrative website content;

• temporary website unavailability;

• technical errors outside our reasonable control;

• unauthorised third-party activity;

• viruses or malicious material introduced by another party;

• use of a third-party website linked from this website; or

• failure by a user to obtain written confirmation of a specific project requirement.

For business users, Flowers Talking will not be liable in connection with website use for any indirect or consequential loss, or for loss of:

• profit;

• revenue;

• business;

• contracts;

• anticipated savings;

• opportunity;

• goodwill;

• reputation; or

• data.

Nothing in these Website Terms excludes or limits liability for:

• death or personal injury caused by negligence;

• fraud or fraudulent misrepresentation; or

• any other liability that cannot lawfully be excluded or limited.

This section relates to the free use of the website. Liability relating to an accepted order or commercial project is governed separately by the applicable Commercial Terms and written order documentation.

18. Privacy and Cookies

Personal data collected through or in connection with the website is handled in accordance with the Flowers Talking Privacy & Data Protection Notice.

The website may use cookies and similar technologies.

Essential cookies may be used where necessary for website operation or security. Non-essential cookies will be managed through the available cookie-consent controls in accordance with applicable requirements.

Users should review:

• the Privacy & Data Protection Notice; and

• the website’s cookie settings or cookie information.

19. Changes to the Website and These Terms

Flowers Talking may update or amend these Website Terms to reflect changes in:

• the website;

• our services;

• technology;

• security requirements;

• business practices;

• applicable law; or

• regulatory guidance.

The current version will be published on this page with an updated revision date.

Your continued use of the website after an updated version is published means that the updated terms will apply to subsequent use.

20. Suspension or Restriction of Access

Flowers Talking may restrict, suspend or block access to the website where there are reasonable grounds to believe that a user:

• has breached these terms;

• is acting unlawfully or fraudulently;

• is attempting to compromise website security;

• is misusing website forms or communications;

• is harassing or threatening another person; or

• is causing, or is likely to cause, harm to Flowers Talking, its systems or another user.

21. Severability

If any provision of these Website Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified to the minimum extent necessary to make it lawful and enforceable.

If modification is not possible, the relevant provision will be treated as deleted.

The remaining provisions will continue in full force and effect.

22. No Waiver

A delay or failure by Flowers Talking to enforce any provision of these terms does not mean that the relevant right or remedy has been waived.

Any waiver must be given expressly and in writing.

23. Third-Party Rights

A person who is not a party to these Website Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any provision of them.

24. Governing Law and Jurisdiction

These Website Terms, their subject matter and any non-contractual dispute or claim arising from the use of the website are governed by the laws of England and Wales.

Business users agree that the courts of England and Wales will have exclusive jurisdiction over any dispute or claim connected with the website or these terms.

Nothing in these terms affects any mandatory statutory rights that cannot lawfully be excluded.

25. Contact

Questions concerning the website or these Website Terms should be sent to:

Flowers Talking
Email: info@flowerstalking.co.uk
Website: www.flowerstalking.co.uk

United Kingdom